Reference

Terms & Conditions That Govern Your Account

These terms set out the rules that apply when you open and use an account on indianmatka.

Account eligibility rulesWallet & withdrawal conditionsDispute and closure processUPI, Paytm, PhonePe payment termsData handling commitments

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What These Terms Cover and Who They Apply To

indianmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on indianmatka.club you confirm that you have read, understood, and agreed to these terms in full. They apply to every interaction with the platform — browsing, depositing via UPI or Paytm or PhonePe, placing wagers, requesting withdrawals, and contacting support. We may

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update these terms when regulations or platform features change; the version published on this page is always the version in force. Continued use of your account after any update constitutes acceptance of the revised terms. If any clause is found unenforceable under Indian law, the remaining
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clauses continue to apply in full. These terms are governed by the laws of the jurisdiction in which access is permitted.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about how they have been applied to your account, our support team is available through the channels…

Email Support Write to our terms and compliance team with your account ID and a clear description of your concern. We aim to respond within one business day for policy-related queries.

Live Chat Open the chat widget on indianmatka.club and select 'Account & Terms' from the topic menu. A support agent will walk you through the relevant clause or escalate as needed.

Help Centre Our on-site help centre hosts a searchable copy of these terms alongside worked examples of how specific clauses apply to common account scenarios like withdrawals and account closures.

HOW WE HANDLE ACCOUNTS

Data, Security and Account Practices Under These Terms

These terms are not just legal text — they describe how we actually operate your account day to day.

Data Retention

We keep account and transaction records for the period required under applicable Indian law. You may request a summary of the data we hold on your account by writing to our support team with your account ID and a copy of your identity document.

Cookie Policy

Cookies on indianmatka.club track session state, remember your payment method preference (UPI, Paytm, or PhonePe), and help us detect suspicious login attempts. You can manage cookie preferences from the footer settings link without losing your session.

Account Security

We require a verified mobile number and a one-time password for each login from an unrecognised device. If you suspect unauthorised access, use the 'Lock Account' option in settings or contact live chat immediately — we can freeze your wallet within minutes.

Withdrawal Verification

Before processing a withdrawal, we verify that the destination UPI ID or Paytm number matches the name on your account. This step usually takes under two hours; delays occur only when documents need manual review.

Requesting Changes

To update your registered mobile number, linked UPI ID, or account name, submit a request through the profile section along with a government-issued ID. Changes are processed within two business days and confirmed by SMS to your registered number.

Account Closure

You may close your account at any time by contacting support. We will process any pending withdrawals to your registered UPI or PhonePe handle before closing the account, and send you a final transaction summary by email within five business days.

Frequently Asked Questions About These Terms

These questions cover the most common points our account holders raise after reading the terms. If your question is not answered below, the live chat team can point you to the exact clause that applies to your situation.

These terms apply to every person who creates or uses an account on indianmatka.club. Access depends on local law and is available only where local law permits. By proceeding, you confirm that use of the platform is lawful in your location.

We aim to give advance notice of material changes via your registered email or an on-site banner. Minor clarifications may be published directly. The date at the top of this page always shows when the current version took effect.

A breach may result in temporary suspension or permanent closure of your account, depending on severity. We will notify you by email and process any withdrawable balance to your verified UPI or PhonePe handle before any closure is finalised.

Email our support team with your account ID and a scanned government-issued ID. We will compile and send your data summary within the timeframe required under applicable Indian data protection rules, typically within 30 days of your request.

We store only the UPI ID or Paytm-registered mobile number you link to your account for withdrawal verification purposes. Full bank credentials and card details are never stored on our servers — transactions are processed through the respective payment network.

Raise a dispute through the 'Transaction History' section of your account within 30 days of the transaction date. Include your transaction reference number. Our team aims to resolve disputes within five business days and will communicate the outcome by email.

These terms are governed by the laws of the jurisdiction in which your access is permitted. Any dispute that cannot be resolved through our support process will be referred to the courts of that jurisdiction, in accordance with applicable Indian law where relevant.

Terms & Conditions That Govern Your Account

How to Reach Us About These Terms

Data, Security and Account Practices Under These Terms

Data Retention

Cookie Policy

Account Security

Withdrawal Verification

Requesting Changes

Account Closure

Frequently Asked Questions About These Terms

01 Who do these terms apply to?

02 Can indianmatka change these terms without notice?

03 What happens to my account if I breach these terms?

04 How do I request a copy of my personal data?

05 Are my UPI and Paytm payment details stored on your servers?

06 How do I dispute a transaction covered by these terms?

07 What law governs these terms?

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